Is it possible to write politely and clearly at the same time? Can you write a polite letter that is nevertheless direct and to-the-point? When writing letters asking for a particular action to be taken, people commonly write somewhat obscurely – using extra words and phrases so as not to appear demanding; giving lengthy explanations …
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Permanent link to this article: http://wordsmadeclear.com/2012/08/24/writing-requests-clearly-and-politely/
Nov 20
Developing a plain English culture
If you are an organisation that produces a lot of documents, developing a culture of plain English writing will make an enormous difference to your customers or clients AND to your staff. Of course you want your big documents to be readable and understandable – but it’s also the day-to-day emails, letters and account statements …
Permanent link to this article: http://wordsmadeclear.com/2011/11/20/developing-a-plain-english-culture/