Category Archive: Forms

Dec 19

A plain English credit card agreement

The Consumer Financial Protection Bureau (a body which deals with consumer financial markets in the United States) has published a draft plain English credit card agreement.  It is designed to fit comfortably on two pages: one page of terms, and one page of definitions.  The layout is very easy on the eye, and it certainly …

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Permanent link to this article: http://wordsmadeclear.com/2011/12/19/a-plain-english-credit-card-agreement/

Dec 01

Designing forms – whetting your appetite

Forms, questionnaires, surveys – almost every organisation produces these at one time or another, from the tax office to the PTA at your local school.  Most of us groan at the thought of filling them out, so how do you design a form that: is easy for the user to fill out; and gets you …

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Permanent link to this article: http://wordsmadeclear.com/2011/12/01/designing-forms-whetting-your-appetite/